Privacy Policy
LAST UPDATED: 17th June 2020
Here at Gardiner of England we take our responsibilities to protect your privacy very seriously and
recognise our responsibility to handle, manage and secure your data appropriately and legally.
We operate in compliance with the European General Data Protection Regulation (GDPR) and
Data Protection Act 2018 (UK).
Summary
- We keep to a minimum the information we hold about you.
- We use your data to provide our services, meet legal obligations, improve our website, and update you about our products.
- We delete your data when it is no longer needed.
- We do not give your information to third parties, except in limited cases (e.g., Gardiner Distribution Ltd group updates).
- We take security seriously.
- We do not record telephone calls.
- We do not sell your information.
- Your data will not be processed outside the EEA.
- We use website cookies.
- We are happy to answer your questions.
Want More Detail?
To see more about how we use your personal data, read the notices that apply to your relationship with us:
- Visitors to our websites.
- People who use Gardiner of England's products and services.
- Prospective Clients.
- Potential Employees.
Your Rights
You have the following rights regarding your privacy and personal data:
- To be informed about how your data will be used, secured, and managed.
- To access your personal data and understand how we process it.
- To have your data kept accurate, up to date, and disposed of securely when no longer required.
- To restrict or request the erasure of your personal data in certain circumstances.
- To object to our processing or withdraw previously given consent.
Contact Us
If you have any questions or concerns about this Privacy Statement, please contact us:
Changes to This Privacy Notice
We keep our privacy notice under regular review. The last update was on 17th June 2020.
Information Security
At Gardiner of England, we take security seriously and are committed to best practices in information security.
- We store, process, and transmit your information securely using encryption.
- We ensure our staff respect your data and dispose of it securely when no longer required.
- We prefer using Transport Layer Security (TLS) to secure email communications.
- Phone calls are not encrypted or recorded, but we collect Calling Line Identification (CLI) for service improvements.
Retention
- Customer data: Retained for the duration of the relationship, then 7 years.
- Financial data: Kept for a minimum of 7 years.
Third Parties
We do not transfer your personal data to third parties except in the following circumstances:
- If required by law or court order.
- If you fail to pay, we may engage a third party to recover payments.
- We use trusted companies for legal advice, auditing, website hosting, and order fulfillment.
What We Hold
- Log files, including IP addresses.
- Information from our contact form, including your name and contact details.
Using Your Information
We use the information we collect to:
- Respond to your inquiries.
- Plan our business strategy.
- Send information about related products and services (you can opt out anytime).
Security and Performance
We use third-party services to maintain security and analyze website visitor behavior.
Use of Cookies
We use Google Analytics to collect website visit statistics anonymously. Read more at:
www.gardinerofengland.com/cookie-policy