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This Privacy Policy regulates the use by Gardiner Distribution Ltd (Gardiner, Gardiners) of the information you provide when using the Gardiner website. It is to be read in conjunction with the terms and conditions of use of the site.

Gardiners are committed to the online privacy of all its users. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Gardiner Distribution Ltd does not store personal and financial information provided to us in the payment process, nor do we share this information with 3rd parties.

Gardiners may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2015.


Registration

In order to provide users with a personalised and valuable service, we operate a registration process. During registration a user is required to give their contact information for use internally within the Gardiner offices only.


Information that we will collect

All the information necessary to fulfil your order including, your name, company, telephone/fax number, your email address and required delivery address. Please note that we do not collect any credit or debit card details as you are passed to SagePay for payment processing.

The web server also collects data pertaining to every visitor, including the IP address, the length of time spent on the site and the pages accessed when visiting the site.
We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

  • Processing your order.
  • For registration purposes if you open an account.
  • Internal record keeping.
  • To improve our products and services.
  • Our representatives may follow up, either by e-mail, phone or fax to people who have purchased goods from our site as part of our customer care procedures.
  • We may periodically send promotional e-mail about new products, special offers or other information, which we think you, may find interesting using the e-mail address, which you have provided.


Security

Gardiners will use its best endeavours to protect the information you provide. Access to your information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.

To help us keep this information confidential you should:-

Keep your password secret.
Never distribute the URL's for pages that you have looked at while logged in as a registered customer.

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this policy statement.

We will not sell, distribute or lease your personal information to third parties other than our subsidiaries, unless we have your permission or are required by law.

If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to sales@gardinerdistribution.com, all customers will be signed up to our Newsletter and can unsubscribe at any time. 


Cookies

A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file. A cookie helps analyse web traffic or lets web site operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, when you visit an electronic store, a cookie makes it easier to shop, by allowing you to place things into a shopping basket; the basket itself is not a cookie; the cookie is placed on your hard drive and keeps track of your basket versus others in use at the same time.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our web site in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Denial of a traffic log cookie may prevent you from using the web site. Overall, cookies help us provide you with a better web site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly enforced. We know that people have concerns about cookies, but we believe that the benefit that you and Gardiners gain from their proper use is worthwhile. You may set up your web browser to notify you of cookie placement requests or decline cookies completely (although declining them may prevent you from being able to use the web site properly or at all). You can delete the files that contain cookies – those files are stored as part of your Internet browser.


Links

This website contains links to other sites. Please be aware that Gardiners are not responsible for the privacy practices or content of such other sites and accordingly assumes no responsibility whatsoever in respect of such sites. Furthermore, Gardiner Distribution does not endorse any products and/or services featured on any third party site. You should exercise caution and look at the privacy statement applicable to the site in question.


Updating personal information

If a user's personally identifiable information changes we will correct, update or remove that user's personal data as speedily as possible. You may request details of the personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable, not exceeding £10. If you would like a copy of the information held on you or would like us to correct, amend or update your information please e-mail us on sales@gardinerdistribution.com